Hairatage & Covid 19
We would like to take this opportunity to thank all of our customer's for your support & patience during the Covid 19 pandemic.
If you have booked an appointment with us here is what to expect on your next visit ;
Our No 1 priority at Hairatage is your safety & our safety. We are fortunate enough that our premises is a large building, which gives us the space we need to socially distance.
The Salon is deep cleaned at the end of each day. Each work station & equipment after every client/appointment is disinfected. We will be operating with strict social distancing measures. A risk assessment has also been carried out to ensure your safety & staff safety during your visit. We have put procedures in place, to deal & work with this virus. (Our new normal)
We will only be allowing pre booked appointments & nobody will be allowed to enter the salon if they do not have a booking. Only the client booked in will be allowed in the salon. We are also not taking appointments in between colours, to allow for social distancing and of course to give you our undivided attention!
Appointment’s will be staggered with each member of staff to allow for social distancing.
If you do have any symptoms of ( Covid 19 ) i.e a fever of 37.5c & a persistent cough or if anyone in your household has suspected symptoms of Covid 19. Please do not come to your appointment, re arrange & follow gov.ukguidelines.
On arrival of your appointment please keep your distance of 2 metres away from other clients & please wait outside to be invited in by a member of the team. Unfortunately we will not be able to use our waiting area, due to health & safety guidelines.
On arrival of your appointment, please wait to be greeted & seated by a member of the team. We will also be taking temperature checks on your arrival. Our unique QR Code is displayed. If you wish to use to check in on the NHS TEST & TRACE APP.
We ask you to be wearing clean clothes, a mask & to sterilise your hands/wash your hands when entering. Our automated hand sanitiser is available to use by our reception desk.
Due to guidelines, if you are booked in for a colour. It is important you wash your hair that day & it is dry. If you suffer with a sensitive scalp, please make your stylist aware when booking your appointment. Please be aware not to wear your pretty re usable masks as the colour may stain.
On your chair, you will be given a clean laundered gown or a plastic disposable gown, we will assist you on putting these items on..
We will also be using disposable towels. If you do wish to wash your hair before your appointment, we can then spray your hair down to style.
Your stylist/nail technician will be wearing a visor & mask to protect themselves & you. We appreciate this will be very strange but very necessary for your protection.
We ask that you remain seated, unless you need to use the facilities.
We are able to offer you a hot/cold refreshment in a disposable cup or if you would like to bring your own re usable cup please feel free to do so.
Unfortunately we are still unable to offer you a magazine but you can access our magazine's via your phone/tablet digitally. Please ask a member of the team for the link.
Please make you stylist aware if you have used a home box dye or had Covid 19 since your last appointment, as we will need to re skin test you before your appointment. (A skin test can be posted to you, prior to your appointment). Please make us aware of any issues or changes you would like to do in your appointment.
Due to the longevity of not being able to visit the salon, on your appointment we may require to use more colour on your lockdown roots. We hope you can appreciate that this will impact more of a cost, so we will be adding an additional cost on top of your normal colour service if necessary. We will be calling this service a colour upgrade & depending on how much colour needed the price will range from £5 - £10.00. This will be the same in regards to our CBD services, due to your stylist needing more time to spend on your cut.
If you have any further questions or enquiries. Please email
Love Zoe, Jane, Demi & Jess.