Privacy Policy

 

This privacy policy sets out what information Hairatage uses, how it is stored and protects any information that you give Hairatage.

 

Hairatage is committed to ensuring that your information is secure and protected. The information we ask you to provide, by which you can be identified from will only ever be used in accordance with this policy.

 

The information we may collect:

 

  • Full Name

  • Phone numbers and email address

  • Any information we learn from servicing you

  • Imagery

  • Medical history when a relevant service or treatment should not go ahead (e.g. allergies, pregnancy)

  • Payment and transaction information

 

 

How we use your information:

 

By law, we are allowed to use personal information, including sharing it outside the salon if there are reasons for doing so. For example:

 

  • To refer you to one of our external specialist for a specific treatment or service.

  • To communicate with you about a service, treatment or product.

  • Advertising and marketing for commercial purpose.

  • For accounting purposes.

 

Therefore we share your information with the following:

 

  • Shedul – our computer software company

 

How we may use your information with your permission:

 

  • To book an appointment at the salon, we need certain information to make you a file up on our computer software. With your permission, our software will send you a reminder text or email, 48hrs before your appointment.  This will happen automatically for every appointment once you have opted in, and can opt out at any point.

  • From time to time, we will post pictures on our social media platforms, Facebook and Instagram, we only ever post photos after having your permission to do so.

  • If we recommend a referral to one of our external specialist, your information, with permission, will be passed on to our suppliers La Biosthetique or L’anza

  • Any conversations we have whether it be in the salon, over the phone, or via social media, and therefore any information we learn from you through these conversations are kept completely confidential to the individual you spoke to, unless we have your permission to share with others.

 

We will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law.

 

How long we keep your information for.

 

Unless you request otherwise, your information will be stored on our system for 4 years after your last visit to the salon, apart from financial information which we are obliged to keep for 7 years. We keep information for this long because clients vary in how often they visit us.

 

Access your information

 

You have the right to request a copy of your information that we hold about you. If you would like a copy of your information, please call the salon on 01386 300254.

 

We will often check with you, that the information that we keep is still correct and up to date. If you wish to update any information, you can do so in salon or by phone.

 

You also have the right to withhold information from us, to ask us to delete the information we keep or to stop using the information we have.

 

The salon

 

Our salon houses self employed hair stylists, and this policy is adhered to by all of them. By agreeing to our privacy policy, you agree to be contacted by all members of Hairatage salon regarding your appointments.

 

Contact Us

 

If you have any questions about our privacy policy, would like a copy of the policy, or the information we hold from you, please contact the salon on 01386 300254

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Salon Address

Hairatage

No. 4 The Royal Arcade

Broad Street

Pershore

Worcestershire

WR10 1AG

01386 300254

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Opening Hours

Monday 9.30am - 5pm

Tuesday 9.30am - 5pm

Wednesday 9.30am - 8pm

Thursday 9.30am - 7pm

Friday 9am - 6pm

Saturday  9am - 4pm

Sunday     CLOSED

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